Terms & Conditions

DR.CORD by FRIMROOT is a clinic operating system for patient registration, queue flow, consultation support, billing, pharmacy, laboratory, inventory, reporting, notifications, and related operational workflows.

The platform is software infrastructure. It does not replace clinical judgment, statutory recordkeeping duties, professional licensing obligations, or clinic-specific operating procedures.

Users may access DR.CORD only through accounts issued or approved by an authorized clinic, organization, or FRIMROOT administrator.

Each clinic is responsible for ensuring that staff roles, capabilities, branches, departments, and patient scopes match the work the user is permitted to perform.

Users must keep passwords, OTPs, sessions, devices, and shared workstation access secure. Account sharing, credential reuse across staff, and unattended logged-in workstations are prohibited.

Actions performed through an authenticated account may be attributed to that account in operational events, audit trails, workflow records, and security logs.

Users must enter accurate patient identifiers, demographics, visit context, clinical notes, prescriptions, billing entries, stock movements, lab orders, reports, and attachments according to the clinic workflow.

PatientID-linked records must not be merged, duplicated, amended, or exported unless the user has verified the patient identity and has authority to perform the action.

Users must not use DR.CORD to access patient data without a care, billing, operational, legal, or authorized administrative purpose.

Users must not tamper with audit records, bypass role checks, scrape patient data, upload malicious files, interfere with synchronization, misrepresent clinical records, or use another person’s login.

DR.CORD depends on browser capabilities, device storage, service workers, network availability, Firebase services, and clinic configuration. Offline mode may delay synchronization, reporting, notifications, and multi-user visibility.

Users must review sync state, queued operations, conflict warnings, print previews, and final saved records before relying on them for patient care or accounting.

DR.CORD may record operational events such as login state, role context, patient workflow activity, queue events, consultation actions, prescriptions, billing events, stock movement, lab reporting, file uploads, sync recovery, and security-relevant runtime events.

Audit records support patient safety, accountability, dispute review, security monitoring, and clinic administration.

The software may not be copied, reverse engineered, resold, sublicensed, or used to create a competing service except where allowed by a written FRIMROOT agreement or applicable law.

FRIMROOT may update features, policy versions, security controls, consent requirements, service worker behavior, and local storage schemas to support production safety and compliance.

To the maximum extent permitted by law, DR.CORD is provided as operational software and FRIMROOT is not responsible for clinical decisions, incomplete data entered by users, unauthorized account use, local device compromise, or delayed network synchronization outside FRIMROOT control.

Clinic owners and licensed professionals remain responsible for legal compliance, patient consent practices, clinical decisions, billing accuracy, staff training, and retention of records required by their jurisdiction.